Privacy Policy

Privacy Policy

Introduction

Welcome to https://premium-flooring.alertblitz.com (hereafter referred to as “Premium Flooring,” “we,” or “our”). We are dedicated to maintaining a transparent and secure environment for our users while prioritizing the privacy and protection of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, handling, and processing of personal information in alignment with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connecticut Transparency and Accountability for Data Practices Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our website at https://premium-flooring.alertblitz.com
  • Any mobile or desktop applications developed by us
  • Services and products offered through our platform
  • Interactions between users and our digital assets

Important Note: This policy does not extend to third-party platforms, services, or websites accessed through links on our site. These external entities have their own privacy policies governing data collection and usage, and we encourage you to review these policies before engaging with them.

Processing Activities

This Privacy Policy guides your interactions when:

  • You sign up as an authorized user for our applications and services
  • You visit any of our websites linked to this policy
  • You receive communications from us, including newsletters, promotional emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect various types of personal information to enhance your experience and improve our services. This includes:

  • Account Information: Details required to create and manage your user account, such as name, email address, username, and password.
  • Payment Information: Data related to transactions, including payment method details, billing addresses, and order history.
  • Financial Information: Banking information for processing payments, but we do not store sensitive financial data securely on our servers.
  • Purchase Information: Items you have bought from us, including product specifics and purchase dates.
  • Mobile Device Identifiers: Unique identifiers such as IP addresses, device types, operating systems, and mobile network information to facilitate seamless user experiences.
  • Location Data: Your geographical location data for localized service offerings (with your consent).
  • Feedback: Comments, reviews, and survey responses you provide to help us improve our products and services.
  • Social Media Information: If you choose to connect your social media accounts with our services, we may collect data from these platforms.
  • Product Information: Details about the products you browse or purchase on our site.

We gather this data through various means: user input forms, account settings, order processes, automated tracking technologies (like cookies and pixels), browser interactions, and third-party data providers.

Cookies

Cookies are small text files stored on your device to remember your preferences and provide a personalized experience. Our use of cookies includes:

  • Strictly Necessary Cookies: Essential for navigating our site and using its features. These ensure basic functionalities like secure login, shopping cart operations, and page rendering.
  • Preference Cookies: Remember user preferences, such as language settings and display options, to enhance your overall experience.
  • Analytics Cookies: Track website usage patterns and gather statistical data about our visitors’ behavior to improve our services.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified in this policy or required by law. Once the retention period expires or when the purpose is fulfilled, we securely delete or anonymize the data from our systems.

Security Measures

Protecting your data is of utmost importance to us. We have implemented robust security measures to safeguard personal information:

  • Data Encryption: All sensitive data is encrypted both at rest and in transit using industry-standard encryption protocols.
  • Secure Third-Party Processing: We engage trusted third-party service providers to process data on our behalf, ensuring they adhere to strict privacy and security standards.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details provided in the ‘Contact Information’ section below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding personal data:

  • Access: The right to request access to the personal information we hold about you.
  • Rectification: The right to ask for corrections if your data is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: The right to request the deletion of your data, under certain circumstances.
  • Restriction: The ability to restrict the processing of your personal information, again, subject to legal exceptions.
  • Data Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: Objecting to the processing of your data for specific or all purposes.
  • Non-Discrimination: You have the right not to be subjected to automated individual decision-making, including profiling, that significantly affects you.

To exercise these rights, please contact our Data Protection Officer using the details provided below. We will respond to your requests in accordance with applicable law and regulations.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For questions regarding this policy, to request access to or delete your personal data, or if you have any data-related concerns, please contact us: